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Partner with Us

Refer clients with mild-moderate depression / anxiety / phobias from your wellbeing services to us.

Partnership

Our Programme

  • One-to-one counselling tailored to each client's needs.

  • 12 x 45-minute sessions via Zoom or Google Meet. Usually once per week.

  • Available throughout the year with flexible scheduling.

  • Clients will be seen within seven days of referral.

  • Counsellors hold BSc/MSc in Psychology, and are intensively trained by us in cognitive behavioural therapy (CBT), acceptance and commitment therapy (ACT), interpersonal therapy (IPT), and motivational interviewing (MI).

How it Works

Referral Criteria

Can Help With

Procrastination / Unhealthy Habits
Excluding acutely life-threatening addictions (e.g. heroin).
Building Healthy Lifestyle
Diet / Exercise / Sleep.
Stress
Acute and chronic stress (e.g., relationships / major life transitions).
Depression / Anxiety / Phobias
From mild, temporary feelings to clinically diagnosable conditions.

Cannot Help With

Mental Health Crisis
Immediate risk of self-harm, suicide, or harming others requiring urgent help.
Specialist Support
For example, OCD, PTSD, personality disorders, psychosis, etc. Clients with these diagnoses can still sign-up if not seeking specialist support specifically.
Medical Support
Clinical diagnoses, assessments, medications, or certifying evidence.
Safeguarding Cases
Active abuse, crimes, or radicalisation that require help from local authorities.

If you accidentally refer clients that we cannot support, we will:

  • Inform you immediately

  • Follow any protocols you have in place

  • Provide temporary support while we await further guidance

The Numbers

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4.7 out of 5

Mean session rating in 2023

100+

Positive Reviews

Since January 2023

3 days

Wait for first appointment

Forecast for January 2024

The Numbers

imageedit_17_5710584785.png

4.7 out of 5

Mean session rating in 2023

100+

Positive Reviews

Since January 2023

3 days

Wait for first appointment

Forecast for January 2024

How it Works

Client Journey

1) Referral
  • Email your clients with your special link to our sign-up form
  • ​Your clients complete our 5-min form to find out if they're eligible​
2) Triaging
  • Sign-ups are reviewed within 3-7 days
  • Clients are matched with counsellors
  • The counsellor reaches out within 24 hours via email
3) First Session
  • Meeting via Zoom/Google Meet
  • Together, the client and the counsellor decide on an initial plan
  • Client rates session out of five
4) Ongoing Sessions
  • The client updates the coach on their week and progress
  • Therapy techniques interweaved in natural conversation
  • Client rates session out of five. Clinical questionnaires for assessing progress
5) Last Session
  • The client and the counsellor plan strategies to maintain progress
  • Additional sessions may be offered. Otherwise, a final questionnaire is taken to appraise the improvement
  • We regularly update you with key statistics  (e.g., retention) or findings

Key Statistics

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4.7 out of 5

Mean session rating from 2023

500+

Past Clients

From February 2023

89%

Reduction in Wait-Time

Compared to NHS Talking Therapies

How it Works

Past and Present Collaborators

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We were part of the World Health Organization's Technical Working Group on Ukraine.

We translated proven treatments into Ukrainian in the first few months of the Russian invasion.

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